If you cannot find the answer to your question on this page, please fill the contact form below and we will do our best to answer your questions.
Frequent Asked Questions
The main difference is that shared hosting uses a single server to host multiple websites, while cloud hosting hosts a website on multiple servers. In both cases, there is some sharing of resources on the server(s). However, cloud hosting is widely considered the better option because it can handle larger traffic. Cloud hosting is also more reliable and secure, since it doesn’t rely on just one server and can automatically switch from one server to another to maintain optimum performance and security.
Yes, not only will you have access, but you will have full control of your cPanel which is also included in each of our hosting packages.
Our servers are located in a secure US datacenter.
Absolutely! Just submit a ticket from within your account and we will work with you to upgrade your account.
Accounts are set up instantly and automatically as soon as payment is received. You should then receive a welcome email with instructions on how to get started.
We have free nightly backups for some of our packages. Please go here to check them out.
At the moment, VPS and Dedicated servers are not among our advertised offerings. However, if you need any of those, please use our contact form below to request for it, or simply submit a ticket from within your account if you already have an account with us.
Of course, that’s what we’re here for. Please reach out to us at any time and we will help you with any setup or related service you require.
Have any questions not answered above? We’re happy to help you.